LEGAL REFERENCE

Your Data Stays Yours

We built probet88 around your account security and payment privacy. Every transaction through QRIS, DANA, OVO or GoPay is encrypted end-to-end. This policy explains exactly how we collect...

Encrypted PaymentsData ProtectionTransparent PracticesIndonesia-FocusedAccount Privacy
probet88 Your Data Stays Yours

How We Handle Your Information

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

SUPPORT

Privacy Questions? Reach Us

Team online

Email Support

Send privacy concerns to our data team at [email protected]. We respond within 48 hours and can explain any data practice in detail.

Account Settings

Review and update your personal information, payment methods and communication preferences directly in your account dashboard anytime.

Data Access Request

Request a copy of all data we hold about you. Submit via your account or email [email protected] with your username and registered email.

TRUST MARKERS

Why Your Privacy Matters to Us

SSL Encryption

Every login, payment and lobby interaction runs over 256-bit SSL. Your session token refreshes every 30 minutes to prevent unauthorized...

Payment Tokenization

QRIS, DANA, OVO and GoPay details never touch our servers raw. We store only encrypted tokens, so even our team...

Audit Trail

Every account action—login, deposit, withdrawal, game session—is logged with timestamp and IP. You can review your activity log in account...

Third-Party Compliance

Our payment processors and live-dealer providers sign data-processing agreements. We audit their practices annually to ensure they meet our standards.

Breach Response

If we detect unauthorized access, we notify affected accounts within 24 hours and provide guidance on account recovery and password...

Policy Updates

We review this policy quarterly and notify you of material changes via email. You can always access the current version...

Consistency Across Our Policies

Terms of Service
Covers account rules, gameplay conduct and dispute resolution. Privacy policy focuses on data handling; terms cover account behaviour.
Cookie Policy
Details every tracking cookie, analytics tool and third-party script. Linked from privacy policy; you can opt out of non-essential cookies anytime.
Payment Security
Explains QRIS, DANA, OVO and GoPay encryption separately. Privacy policy covers data retention; payment policy covers transaction flow.
Live Dealer Privacy
Evolution, Pragmatic and other live providers have their own privacy terms. We link to them; you control whether to join live tables.
Sportsbook Data
Betting history and odds data are covered here. Sportsbook rules (odds, settlement, disputes) live in the sportsbook terms page.
Account Deletion
Request permanent account closure and data erasure via [email protected]. We delete your profile within 30 days; transaction records kept per law.
Dispute Resolution
Privacy complaints follow our standard dispute process. Escalate unresolved issues to our compliance team or local Indonesian consumer authorities.

What This Policy Protects

Account Profile

Your username, email, phone and identity details are encrypted at rest and in transit. We never share them with marketing partners or advertisers.

Payment History

Deposits and withdrawals via QRIS, DANA, OVO and GoPay are logged separately from your gameplay. We retain records for 7 years per financial regulations.

Gameplay Activity

Your bet history, game sessions and winnings are stored on secure servers. You can download your full activity report from account settings anytime.

Device & Location

We log your IP address and device type for security. If login happens from a new location, we send a verification email to confirm it's you.

Communication Logs

Support tickets, emails and live-chat transcripts are kept for 2 years. You can request deletion of specific conversations via [email protected].

Cookie & Analytics

Session cookies track your lobby navigation and game preferences. Analytics tools measure page speed and feature usage; no personal data is shared.

Privacy Policy Questions

We delete your profile and personal details within 30 days of closure. Transaction records and payment history are kept for 7 years to comply with Indonesian financial regulations and tax requirements where applicable.

Yes. Email [email protected] with your username and registered email. We'll send a complete data export (account info, transactions, gameplay logs, support tickets) within 10 business days in a standard format.

Completely. We tokenize all payment credentials so they never appear in plain text on our servers. Payment processors handle the actual card or wallet data; we store only encrypted tokens linked to your account.

No. We never sell, rent or share your personal information with advertisers, data brokers or marketing firms. We share data only with payment processors and live-dealer providers under strict data-processing agreements.

We notify all affected accounts within 24 hours via email. We'll explain what data was exposed, steps we've taken to secure it, and actions you should take (password reset, account review, fraud monitoring).

Yes. Essential cookies (login, session) cannot be disabled. Non-essential cookies (analytics, preferences) can be turned off in your browser settings or via our cookie banner on first visit.

Email [email protected] with details. If unresolved within 14 days, escalate to our compliance team or file a complaint with local Indonesian consumer protection authorities in your region.